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Shipping & Delivery Policy
Currently we are offering delivery of our products in India only. We request you to provide full street address with pin code / zip code and telephone / mobile number.
Once dispatching the order, if order / product will return to us because of incomplete address / wrong address then we are not responsible in such cases and we will not provide any refunds.
The estimated time of delivery is mentioned for every product. Usually, it takes somewhere between 8-10 business days from the day of order placed. However, in exceptional cases it can take up to 15 business days.
We are offering free shipping on purchase of goods above Rs. 999. In case of purchase below Rs. 999 shipping charges will be displayed at the time of shopping.
Shipment and Tracking Details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail.
Tracking numbers for orders shipped might take up to 72 business hours to become active on the courier websites.
There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Central Sales Tax (CST) and Value Added Tax (VAT).
What If Any Delays
Times to ship mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filling an order, we will notify you by e-mail. A full refund can be applied in such situations.
However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.
In the unlikely event we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.
In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we will contact you and give you the option to exchange, delay or cancel unshipped part of order based on your convenience and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner in which you have made the payment*.
If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, and call our Customer Care or email us at [email protected], mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Some locations in India are served by India-Post.
Out of Stock Situations
Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However in case this is not available for any reason, we will contact you within 10 business days and give you the option to exchange, delay or cancel the order based on your convenience.
In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/net banking, your bank shall be instructed to refund the amount within 10 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.